feat: added faqs

ticketsystem/urls.py

@@ -7,6 +7,8 @@ from .views import (
     HomeView,
     AssignedTicketListView,
     TicketDetailUpdateView,
+    faq_list,
+    faq_pdf_download
 )
 
 urlpatterns = [
@@ -20,4 +22,6 @@ urlpatterns = [
     path("new/", TicketCreateView.as_view(), name="create"),
     path("<int:pk>/modify/", TicketUpdateView.as_view(), name="modify"),
     path("meine-tickets/", AssignedTicketListView.as_view(), name="assigned-tickets"),
+    path('faq/', faq_list, name='faq-list'),
+    path('faq/download/', faq_pdf_download, name='faq-pdf-download'),
 ]