feat: added faqs

ticketsystem/models.py

@@ -95,3 +95,19 @@ class TicketHistory(models.Model):
 
     class Meta:
         ordering = ["-changed_at"]
+
+
+class FAQ(models.Model):
+    """Einfaches FAQ Model"""
+    question = models.CharField(max_length=300, verbose_name="Frage")
+    answer = models.TextField(verbose_name="Antwort")
+    order = models.IntegerField(default=0, verbose_name="Reihenfolge")
+    is_active = models.BooleanField(default=True, verbose_name="Aktiv")
+
+    class Meta:
+        ordering = ['order', 'question']
+        verbose_name = "FAQ"
+        verbose_name_plural = "FAQs"
+
+    def __str__(self):
+        return self.question