feat: added new ticket status categories

ticketsystem/views.py

@@ -57,9 +57,9 @@ class TicketListView(ListView):
         context = super().get_context_data(**kwargs)
         context["selected_status"] = self.request.GET.get("status", "")
         context["search_query"] = self.request.GET.get("q", "")
+        context["status_choices"] = Ticket.STATUS_CHOICES
         return context
 
-
 class TicketDetailUpdateView(UpdateView):
     model = Ticket
     fields = ["title", "description", "status", "priority", "assigned_to"]
@@ -173,7 +173,7 @@ class TicketCreateView(CreateView):
 
     def form_valid(self, form):
         form.instance.created_by = self.request.user
-        form.instance.status = "open"
+        form.instance.status = "new"
         return super().form_valid(form)
 
     def get_success_url(self):