-
-
+
+ {% if messages %}
+
+ {% for message in messages %}
+
+ {{ message }}
-
-
-
-
-
-
-
-
-
-
-
- {% if view.can_edit %}
-
- {% else %}
-
Du kannst dieses Ticket nicht bearbeiten.
- {% endif %}
-
-
-
💬 Kommentare ({{ ticket.comments.count }})
-
- {% if ticket.comments.exists %}
- {% for comment in ticket.comments.all %}
-
-
- {{ comment.author.username }} - {{ comment.created_at|date:"d.m.Y H:i" }}
-
-
{{ comment.text|linebreaks }}
-
{% endfor %}
- {% else %}
-
Keine Kommentare vorhanden.
- {% endif %}
-
- {% if user.is_authenticated %}
-
-
📝 Neuer Kommentar
-
+ {% endif %}
+
+
+
+
🎫 Ticket #{{ ticket.id }} – {{ ticket.title }}
+
+ 🕒 Erstellt: {{ ticket.created_at|date:"d.m.Y H:i" }} |
+ 🔄 Aktualisiert: {{ ticket.updated_at|date:"d.m.Y H:i" }}
+
+
- {% endif %}
-
-
-
-
-
🕓 Änderungen ({{ ticket.history.count }})
-
- {% if ticket.history.exists %}
- {% for entry in ticket.history.all %}
-
-
-
{{ entry.changed_by.username }} hat
-
{{ entry.field }} geändert
+
+
+
💬 Kommentare ({{ ticket.comments.count }})
+ {% if ticket.comments.exists %}
+ {% for comment in ticket.comments.all %}
+
+
+ {{ comment.author.username }} - {{ comment.created_at|date:"d.m.Y H:i" }}
+
+
{{ comment.text|linebreaks }}
+
+ {% endfor %}
+ {% else %}
+
Keine Kommentare vorhanden.
+ {% endif %}
+ {% if user.is_authenticated %}
+
+
📝 Neuer Kommentar
+
-
- {{ entry.old_value }} →
- {{ entry.new_value }}
-
-
{{ entry.changed_at|date:"d.m.Y H:i" }}
-
- {% endfor %}
- {% else %}
-
Keine Änderungen bisher.
- {% endif %}
+ {% endif %}
+
+
+
+
🕓 Änderungen ({{ ticket.history.count }})
+ {% if ticket.history.exists %}
+ {% for entry in ticket.history.all %}
+
+
+ {{ entry.changed_by.username }} hat
+ {{ entry.field }} geändert
+
+
+ {{ entry.old_value }} →
+ {{ entry.new_value }}
+
+
{{ entry.changed_at|date:"d.m.Y H:i" }}
+
+ {% endfor %}
+ {% else %}
+
Keine Änderungen bisher.
+ {% endif %}
+
+
+
-
-
-
-
-
-{% endblock %}
\ No newline at end of file
+{% endblock %}
diff --git a/ticketsystem/templates/ticketsystem/index.html b/ticketsystem/templates/ticketsystem/index.html
index b3b69aa..48a4ddb 100644
--- a/ticketsystem/templates/ticketsystem/index.html
+++ b/ticketsystem/templates/ticketsystem/index.html
@@ -35,13 +35,10 @@
onchange="this.form.submit()"
class="w-full h-10 px-3 border border-gray-300 rounded shadow-sm focus:outline-none focus:ring-2 focus:ring-blue-500 focus:border-blue-500">
-
-
-
+ {% for value, label in status_choices %}
+
+ {% endfor %}
{% if request.GET.assigned_to %}
@@ -98,7 +95,10 @@
Aktive Filter:
{% if selected_status %}
- Status: {{ selected_status|title }}
+ Status:
+ {% for value, label in status_choices %}
+ {% if value == selected_status %}{{ label }}{% endif %}
+ {% endfor %}
×
@@ -148,14 +148,18 @@
- {% if ticket.status == 'open' %}
- {{ ticket.get_status_display }}
+ {% if ticket.status == 'new' %}
+ {{ ticket.get_status_display }}
{% elif ticket.status == 'in_progress' %}
{{ ticket.get_status_display }}
+ {% elif ticket.status == 'resolved' %}
+ {{ ticket.get_status_display }}
+ {% elif ticket.status == 'pending_close' %}
+ {{ ticket.get_status_display }}
{% elif ticket.status == 'closed' %}
- {{ ticket.get_status_display }}
+ {{ ticket.get_status_display }}
{% endif %}
|
diff --git a/ticketsystem/templates/ticketsystem/ticket_form.html b/ticketsystem/templates/ticketsystem/ticket_form.html
index b62ccc9..956195c 100644
--- a/ticketsystem/templates/ticketsystem/ticket_form.html
+++ b/ticketsystem/templates/ticketsystem/ticket_form.html
@@ -62,9 +62,9 @@
-
+
{% if form.status.errors %}
{{ form.status.errors }}
{% endif %}
diff --git a/ticketsystem/views.py b/ticketsystem/views.py
index 454988a..a1e2b33 100644
--- a/ticketsystem/views.py
+++ b/ticketsystem/views.py
@@ -57,9 +57,9 @@ class TicketListView(ListView):
context = super().get_context_data(**kwargs)
context["selected_status"] = self.request.GET.get("status", "")
context["search_query"] = self.request.GET.get("q", "")
+ context["status_choices"] = Ticket.STATUS_CHOICES
return context
-
class TicketDetailUpdateView(UpdateView):
model = Ticket
fields = ["title", "description", "status", "priority", "assigned_to"]
@@ -173,7 +173,7 @@ class TicketCreateView(CreateView):
def form_valid(self, form):
form.instance.created_by = self.request.user
- form.instance.status = "open"
+ form.instance.status = "new"
return super().form_valid(form)
def get_success_url(self):
|