from django.shortcuts import get_object_or_404, render from django.views.generic import ListView from django.views.generic.edit import CreateView, UpdateView from django.urls import reverse_lazy from .models import Ticket class TicketListView(ListView): model = Ticket template_name = "ticketsystem/index.html" context_object_name = "tickets" ordering = ["-created_at"] # neueste zuerst paginate_by = 10 # optional: Pagination (10 Tickets pro Seite) def get_queryset(self): queryset = super().get_queryset() status = self.request.GET.get("status") if status: queryset = queryset.filter(status=status) return queryset def get_context_data(self, **kwargs): context = super().get_context_data(**kwargs) context["selected_status"] = self.request.GET.get("status", "") return context def detail(request, pk): ticket = get_object_or_404(Ticket, pk=pk) return render(request, "ticketsystem/detail.html", {"ticket": ticket}) class TicketCreateView(CreateView): model = Ticket fields = ["title", "description", "priority", "assigned_to"] # user & status setzen wir automatisch template_name = "ticketsystem/ticket_form.html" success_url = reverse_lazy("index") def form_valid(self, form): form.instance.created_by = self.request.user # Der angemeldete User wird automatisch gesetzt form.instance.status = "open" # Neues Ticket beginnt immer als "offen" return super().form_valid(form) class TicketUpdateView(UpdateView): model = Ticket fields = ["title", "description", "status", "priority", "assigned_to"] template_name = "ticketsystem/ticket_form.html" # kannst das gleiche Template wie beim Erstellen verwenden success_url = reverse_lazy("index") # oder zurück zur Detailseite def get_queryset(self): return Ticket.objects.all() # Optional: Nur eigene Tickets bearbeiten lassen?